Because Systems Manager supports so many different operating systems, there are a few primary enrollment methods to add management capability to your devices. This guide will cover the two primary aspects of management, agent installs and enrollment profiles, and the features associated with each of them.

I plan to mass deploy a piece of software, (Mathematica), but the.dmg includes a.app file instead of a.pkg file which is what I need. The guide below shows how to do it with Google Chrome, but. Oct 11, 2010 DMGConverter is a Disk Image (.dmg.cdr.iso) creation and conversion tool which is simple and easy to use. Download the provided Chrome Disk Image (.dmg) or Package Installer (.pkg) and the sample profile files. Use your preferred editor to create configuration profiles with your corporate policies. Set up Chrome apps and extensions. Push Chrome Browser and the configuration profiles to your users' Mac computers using your preferred MDM tool. 8 months ago A dmg is a disk image, like an ISO. It can be used for storage but is also for distribution if there’s just one file (usually a.app file) to be moved to Applications. A pkg is a package installer which moves multiple files into place.

For detailed instructions on how to enroll a particular device type, see this article.

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What are the Meraki Agent and MDM Profiles?

The MDM enrollment profile provides most of the management functionality on devices, such as restrictions or live tools like sending notifications and remote reboot commands. These profiles exist as configurations on the device's operating system, using the vendor's native APIs, and are provisioned during the enrollment process. You can see examples of where the profile can be found on each device type in this article.

Although MDM profiles are used for most platforms, desktop versions of Windows and macOS support installing an agent as well. The Meraki agent installs like an application and runs as a service in the background of your enrolled Windows/Mac machine. The agent provides additional functionality, such as custom software deployment and remote desktop. The agent and profile are not mutually exclusive, you can enroll a device using either method or with both.

We typically recommend enrolling with both methods for full Systems Manager functionality.

Operating System Compatibility

* Windows 7 and 8 natively do not support MDM enrollment profiles, and can only be managed via the SM agent. Microsoft began implementing MDM support with Windows 10.

** Chrome OS technically does not run an agent or install a profile, and connects via Google's APIs for management. See here.

How to Enroll

Enrollment instructions can be found in the Meraki Dashboard under Systems Manager > Manage > Add Devices. You can also find guides on how to enroll every operating system for a detailed breakdown.

Agent Version Control

Systems Manager admins have the ability to manage the preferred version of the agent used for all devices in their networks, or upgrade or downgrade the agent on specific devices.

To manage the preferred version in a network, navigate to Systems Manager > Configure > General and select the preferred agent version under Agent Version. The Agent version can be set to a specific version number or 'Latest' which will automatically update the agent on currently managed and newly enrolled devices with each new Agent release.

To manage the preferred version for a specific device, navigate to the 'Device Details' page for a target device and select the expected version under Agent Version. Click on 'Set' to automatically upgrade or downgrade the agent on the next device check-in.

For a list of feature updates and bug fixes across all agent versions, see the Systems Manager Agent Release Notes.

Auto-installing the macOS Agent

The macOS agent can be pushed down as an application to Mac devices that have gone through profile enrollment. This can help streamline the enrollment process of macOS devices, ensuring that both profile and agent are installed without needing to manually run the .pkg on devices. The agent can be added Systems Manager > Manage > Apps > + Add new and scoped to all devices, or via tags. Once configured, devices enrolling through DEP can automatically install the agent if within the specified scope.

Agent vs Profile Features

The agent and profile each enable different sets of features on your devices. For full functionality on Windows 10 desktops and macOS devices, we recommend enrolling through both methods whenever possible. Most notably, Microsoft did NOT build MDM profile support for Windows 7 and 8, which means it is not possible to distribute settings like wireless configs to those devices.

The key differences: software installer (macOS/Windows Custom Apps) and remote desktop require the agent to be installed, and installing MDM profiles (wireless, VPN settings, etc.) or Store Apps (macOS) require the management profile. See a full comparison of features, including various MDM commands below.

* Installing OS updates on iOS requires DEP supervision specifically, and will not work with Apple Configurator supervision.

** Filetypes are OS Specific: Windows may install .exe or .msi files, macOS may install .pkg or .app encapsulated inside a .dmg image.

Checking Enrollment Status on Dashboard

For Windows desktop and macOS devices, there are a few ways to check whether a device has the management profile installed, agent installed, or both.

Client Details

After selecting a client, scroll down to the 'Online status' section. A device with the agent installed with show 'Last online' here. A device with the management profile installed will show 'Last check-in'. Devices enrolled through both methods will show both lines, as in the below image.

You can also tell how a device was enrolled based on the MDM commands available. With just the management profile installed, you'll see:

With both the profile and agent installed, you'll see:

Clients List

On the Systems manager > Clients page, click the '+' sign at the top right, and add the 'Managed?' column to the table. Devices that are enrolled with 'Managed? No' are enrolled through the agent, and do not have a management profile installed.

Checking for Management Profile on Devices

iOS/iPadOS

For iOS/iPadOS, the enrollment profile is stored in Settings > General > Profiles & Device Management > Meraki Management/Meraki Systems Manager.

In addition to the Meraki Management enrollment profile, you can also add the Meraki Systems Manager app to iOS, which allows some additional features to be enabled, including Backpack, GPS tracking, Push Notifications, and much more.

macOS

For macOS, the enrollment profile is stored in System Preferences > Profiles > Meraki Management/Meraki Systems Manager.

Android

For Android, the enrollment profile can be viewed in the Meraki Systems Manager app on the Configuration page.

Windows 10

For Windows 10, the enrollment profile is stored in Settings > Accounts > Work Access.

Windows Phone 10

For Windows Phone 10, the enrollment profile is stored in Settings > Accounts > Work Access.

Checking for the Agent on Devices

The agent is a process that will be running in the background on macOS and Windows 7, Windows 8, and Windows 10.

Dmg Vs Pkg File

To confirm that the agent is running on macOS and view the Meraki agent's log file, run the following command in Terminal:

If you see logging information being generated for today's date, your Meraki agent is currently running!

To confirm that the agent is running on Windows 10, Windows 8, or Windows 7, view the Meraki agent's log file by opening m_agent_service in this directory:

If you see logging information generated for today's date, your Meraki agent is currently running!

For extra Windows agent running confirmation you can also find the m_agent_service running with the Task Manager:

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What about Chrome OS?

Chromebooks are enrolled through the Google Admin Console with API access enabled. If you are interested in managing your Chrome OS devices, please view our documentation on enrolling Chrome OS into Meraki Systems Manager.

Jamf Composer has always had two formats to build installers. The standard pkg and the seemlingly standard (but not) dmg. The pkg option will build a standard pkg installer file, which will install with any system that can install pkg files.

The dmg option will build a standard dmg disk image file, with the payload of the installer as contents. On its own, however, this dmg cannot do anything. The Jamf Pro management system how ever will understand what to do and how to install the files from the dmg to a system. There are certain features in Jamf Pro which can install and distribute files to user directories and templates (called ‘Fill User Templates’ FUT and ‘Fill Every User’ FEU) which only work with dmg installers in Jamf Pro.

However, Jamf themselves have been recommending to use the standard pkg format in favor of their proprietary use of dmg. Also the Composer application is 32-bit and its future is uncertain.

Luckily there are plenty of great other third-party tools to build installer packages. I cover many of them in my book: Packaging for Apple Administrators

In general, it is probably preferable to re-visit your imaging process and rebuild any installer you still may have in dmg format from scratch. However, in some cases that might not be possible or necessary.

Since the Composer generated dmgs contain all the files for the payload in the proper folder structure you can just use the entire mounted volume as your payload root for pkgbuild. You can easily convert a Composer generated installer dmg to a standard pkg with these commands:

1) mount the dmg:

this will output a bunch of info, the very last bit is the mount point of the dmg /Volumes/Sample (the name will depend on the dmg)

2) build a pkg with the contents of the mounted dmg as a payload:

This will create Sample-1.0.pkg in your current working directory. (I like to include the version in the pkg file name, but that is entirely optional.)

3) cleanup: unmount the dmg

Dmg Or Pkg For Mac

Obviously this will not work well with other dmgs, such as Full System dmgs, or dmgs downloaded from the web, which contain an app that should be dragged to /Applications to install (use quickpkg for those dmgs).